LEADING THE CHANGE
IN PHONE TECHNOLOGY
Every day more businesses explore opportunities to move to ‘The Cloud’ with the constant change in business and technology. You can help influence this change by partnering with Orca.
The Orca Partner Programme is a collaboration between you and we. We offer a wide range of benefits, training resources, technical support, software components, sales and marketing tools, certifications, and rewards to ensure mutual success. Our partner programme is designed to help businesses connect and in our programmes your success is priority.
WHY PARTNER
WITH ORCA?
- You gain access to leading cloud-based technology
- You access world-class specialist voice technology skills to boost your business capabilities.
- You access a flexible approach for your customers with options that enable significant cost savings.
- You access partner training resources, technical support, software benefits, sales and marketing tools, and certifications.
WHICH ORCA PARTNER TIER IS RIGHT FOR YOU?
Partners engage with Orca in three key ways with each way designed to cultivate mutual success and reward.
TRUSTED ADVISORS
Trusted advisors are individuals and companies that are experts in their field of knowledge. Trusted advisors have an established reputation and usually work with their clients in either an advisory, support, or project management capacity. Advisors are typically paid directly by their customer and can acknowledge their independence to us at all times. We provide ongoing support to trusted advisors with product information, training resources and certification so advisors can provide their clients with knowledgeable advice. Trusted advisors also gain access to all of our partner services and benefits to ensure they maintain strong relationships with their clients.
CHANNEL PARTNERS
WHOLESALE CHANNEL PARTNERS purchase our services as a wholesale solution to which they can add other value-add services or capabilities depending on customer needs. Wholesale partners can reduce market entry and ongoing operating costs significantly with white label options that include our full suite of services and our billing system. We offer direct debit, prepayment and guaranteed commitments along with full customer management to ensure attractive wholesale cost benefits.
REFERRAL CHANNEL PARTNERS work with us to deliver the system to the customer. Referral partners negotiate the sale, proposal and support processes. As a referral partner you are rewarded for the investment while we handle the client billing and operations.
|
FINANCIALL/ CONTRACTUALLY INDEPENDENT |
SALE PROCESS AND SUPPORT INVOLVEMENT |
END USER BILLING AND COLLECTION |
|
| TRUSTED ADVISOR | YES | Independent advisor | No responsibility |
| REFERRAL CHANNEL PARTNER | _ | Manages referral and brokers sale and support | No responsibility |
| WHOLESALE CHANNEL PARTNER | _ |
Full sale process and support |
Partner responsibility |
TOGETHER, WE DELIVER TO OUR CUSTOMER’S KEY CHALLENGES
We know our customers need to be connected with their customers. We also know what businesses are looking for:
- Customisable - We know every business is distinct which is why we design and deliver a system that includes the exact features and integration options that best fit that businesses needs.
- Simple - We provide businesses with a system and online management tools that are easy to use with basic powerful features.
- Efficient - We offer capabilities like geo-redundancy to ensure a solution that is more cost effective than building and maintaining your own system.
- Reliable - Our system offers 99.99% reliability to ensure businesses remain connected.